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Frequently asked questions & answers

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You have a question? We guide you to the answer! Here you will find all frequently asked questions with the right solution for your problem. Didn't find what you were looking for? Then get in touch with us and we will take care of it personally therefore.

an order

As long as the package has not yet been sent, everything is usually possible. Just give us a call on 0202/25349300 or send us an email to bestellung@ligarti.com

No, you do not have a minimum order value with us.

We have numerous payment options via providers such as Paypal, Apple Pay, Klarna etc. to disposal.
Simply select the payment provider you trust. If you choose to pay in advance, please transfer the amount to the following account after placing your order:

Account holder: Ligarti GbR
Bank: Solaris Bank AG
IBAN: DE10 1101 0100 2846 2294 58
BIC-/SWIFT-CODE: SOBKDEBBXXX

If you have not received an order confirmation, it is possible that the wrong email address was entered. Unfortunately, that happens quickly (as long as your shipping address is correct, we will of course still send your package).
Please send us a short email bestellung@ligarti.com with your request and we will be happy to send you your order confirmation manually.

Ja! Folgende Produkte und Kategorien sind grundsätzlich von allgemeinen Rabatten ausgeschlossen: Originale, Minioriginale, Gutscheine und B2B-Produkte und -Sets für Händler. Mit "alles" meinen wir also alle unsere Produkte für EndkundInnen. Solche Rabatte gelten außerdem nicht für B2B-Bestellungen.

delivery

We always send your package CO2-neutral with DHL GoGreen. In this way we protect the environment together and avoid unnecessary CO2 emissions.

For shipping within the Federal Republic of Germany, we are happy to cover part of the shipping costs for you. 
Our shipping prices are:

Small letter - 2.49 euros.
Large letter/parcel - 4.90 euros.

Our shipping costs are max. €4.90 within Germany and €10 within Europe. The shipping costs to Switzerland are a special case and amount to 15€. Incidentally, there are no postage costs from an order value of 70 euros within Germany.

Once you've placed your order, we'll send you a confirmation email, followed by a shipping confirmation with a tracking number. You can use this tracking number to see where your package is at the moment.

In Germany we ship for €2.49 - €4.90 depending on the package/letter and free of charge from an order value of €50. Outside of Germany we deliver throughout Europe for €10 per package. Special delivery prices of €15 per package apply to deliveries to Switzerland.

Of course I would love to. Please make sure that you enter the post number and your box number correctly so that DHL can deliver your package correctly.

We usually send your package/letter within 1-2 working days.

Please note that orders with t-shirts sometimes take a little longer because we produce on demand.

ATTENTION B2B customers (dealers) - Your shipping will take between 5-14 days depending on the order volume.

Further information

Just send us a message bestellung@ligarti.com or call through +49 (0)202 25349300 - We are glad to help you.

Yes, we have attached a shop to our manufactory in Wuppertal. You can find us at Aue 66 in 42103 Wuppertal. Please come by and have a look around.

Simply select 'Pick up in store' and save the shipping costs. You will receive a message from us as soon as your product is ready for collection.

We are always happy about new customers interested in our products. Our homepage is ideal for an overview of our products. Please contact us at b2b@ligarti.com to get dealer access activated or register below in the B2B customer login.

It's ready! click here

Didn't find what you were looking for? Then get in touch with us and we will take care of it personally.

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